Legal
Terms & Conditions
These terms govern your use of the Cittago website. By browsing or using the site, you agree to them. If you don't agree, please don't use the site.
1. Who we are
This site is operated by Cittago s.r.l., a company registered in Cluj-Napoca, Romania — CUI 28098325, Trade Register J12/421/2011, VAT code RO36088403, registered office Muncitorilor Nr. 18, Ap. 15, 400424 Cluj-Napoca. You can contact us at .
2. Using the site
You may use this website for lawful purposes — to learn about our work, use our free tools, and get in touch. You agree not to misuse it: no attempts to disrupt the site, access it without authorisation, scrape it at scale, or use it in any way that breaks the law or infringes someone's rights.
3. Our content
The design, text, graphics, logo and other content on this site belong to Cittago or our licensors and are protected by intellectual-property law. You may view and share links to our pages, but you may not copy, reproduce or reuse our content for commercial purposes without our written permission. Brand names and logos of our clients remain the property of their respective owners.
4. Free tools and information
Our calculators, page-speed check and other free tools are provided for general guidance. They give estimates and educational output, not professional advice, and results depend on the inputs and your device. We're not liable for decisions made solely on their output.
4b. The email-address exposure checker
The tool at /tools/email-exposure/ reads, at your request, up to 40 public pages of the website you submit — once, at the pace of an ordinary visitor, without submitting forms or logging into anything. By using it you confirm that you are entitled to request that scan: it is your own site, or you have its owner's permission. The screen shows aggregate numbers only; the list of addresses found travels exclusively to the email address you provide, precisely so the tool cannot be used to harvest somebody else's addresses. We limit the number of scans per connection, and the results are indicative — what the tool finds is real, but what it does not find is not a guarantee (see section 4). How the data is handled is described in the Privacy Policy.
4c. Emails and free resources
Subscribing to Cittago emails is free and optional. Consent to emails is given separately, by ticking a box or by subscribing, and is never a condition for contacting us or using the site. Our guides and other free materials are for your own use or your company's. Copyright remains with Cittago, and they may not be redistributed or sold without our written permission. The content is for information only: it is not advice tailored to your situation and does not guarantee results. You can unsubscribe at any time; the details are in our Privacy Policy.
5. Cittago Pulse, our client reports
Cittago Pulse is a service under development, offered free of charge to our clients: private report pages covering search visibility, website traffic, uptime and loading speed. The figures come from Google Search Console, Google Analytics and our own continuous monitoring, and may differ from those in your own accounts: every tool measures differently, and Google publishes its data with a delay of a few days. The summary at the top of each report is written automatically by an artificial intelligence model from those figures; it may simplify, it may misread the context, and it is not professional advice. The report is a starting point for a conversation, not the sole basis for business decisions, and it creates no obligation for Cittago. Being experimental and free, it may be changed, limited or withdrawn at any time and without notice, and its availability is not guaranteed. Report pages are private, protected by a password or a personal link, and are not indexed by search engines; please do not share the link further. We keep working on the accuracy of the data — if something looks wrong, tell us.
6. Quotes and services
Information about our services on this site is not a binding offer. Any engagement is governed by a separate written agreement that sets out scope, deliverables, timelines and fees.
6b. The free analysis
Through the forms on this site you can ask us for a free analysis of your business. Our team prepares it from publicly available information and from what you send us. The request commits you to nothing: there is nothing to pay, and you are under no obligation to work with us afterwards.
Order and timing. We do our best to answer every request with an analysis. We take requests in the order they arrive, on a first-come, first-served basis, regardless of the company, its size or its industry. The time stated on the site, currently within three working days (Monday to Friday, excluding Romanian public holidays), is our target, not a guarantee: when many requests arrive at once, the analysis may take longer, and we cannot guarantee that we will be able to answer them all.
Our right to decline. We reserve the right not to answer a request, or not to prepare an analysis, without having to give a reason: this may happen, for example, when a request is incomplete, automated or abusive, when it falls outside what we do, or when we believe we cannot genuinely help.
What you receive. The analysis is yours to keep and you may use it freely, even if we do not go on to work together. Its recommendations are for guidance and do not guarantee results: the decisions and their implementation are yours, and the results also depend on factors outside our control (see sections 8 and 9). The analysis is not an offer: any engagement is based on a separate written agreement (section 6).
What you send us. Please give us accurate details, and only information you are entitled to share. We use it solely to prepare the analysis and to reply to you, we treat it as confidential and we do not publish it; your analysis does not become a case study without your written consent. If your contact details are wrong, we may be unable to reply. How we handle personal data is explained in our Privacy Policy.
Changes. We may change or end the free analysis offer at any time; changes apply to requests received after they are published.
7. Links to other sites
We may link to third-party websites for convenience. We don't control them and aren't responsible for their content, products or privacy practices.
8. No warranties
We work hard to keep the site accurate and available, but we provide it "as is". We don't guarantee it will always be uninterrupted, error-free, or fit for a particular purpose.
9. Limitation of liability
To the extent permitted by law, Cittago is not liable for any indirect or consequential loss arising from your use of, or inability to use, this website or its tools. Nothing here limits liability that cannot be limited under applicable law.
10. Privacy
Our use of your data is described in the Privacy Policy and Cookie Policy, which form part of these terms.
11. Governing law
These terms are governed by Romanian law. Any dispute will be subject to the jurisdiction of the competent courts in Cluj-Napoca, Romania, without prejudice to any mandatory consumer-protection rights you may have.
12. Changes
We may update these terms from time to time. The version in force is the one published here, with the "last updated" date above.
13. Contact
Questions about these terms? Email — Cittago s.r.l., Cluj-Napoca, Romania.