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Emails people are glad to open
Subject lines and copy written by a human.
Subject lines and copy written by a person, not a promotions robot. We help first, then we sell.
Email marketing · Cittago
Email marketing: the audience you already own, in a conversation people are glad to open
Algorithms change, ads get pricier and platforms come and go. Your email list is the only channel nobody can take away from you.
- Since 2011
- Over 56 brands grown
- 5.0 from 21 Google reviews
- Day 0Welcome! Here’s what happens nextThanks for signing up. We don’t write often, and only when we have something useful.Opened
- Day 3Our three best tipsA quick round-up of what customers ask us most.Opened
- Day 7The story behind the businessWho we are, what we do well and who we do it for.Opened
- Day 14A little something for new subscribersBecause you stuck with us: an offer for the next few days.Opened
Your businessDay 0
Welcome! Here’s what happens next
Thanks for signing up. We don’t write often, and only when we have something useful.
See the guide- 2011the year we began managing Google Ads campaigns
- 56+brands grown so far
- 6countries where we have clients
- 5.0our Google rating, from 21 reviews
- 1senior strategist on every account
Email marketing at Cittago
No algorithm stands between you and their inbox
Everyone on your list once put their hand up: they bought, asked, downloaded or signed up. It isn’t a database; it’s a room full of people who have already said yes to you.
A good email isn’t a flyer. It’s an ongoing conversation, well written, useful most of the time and commercial when it counts.
We write it person to person and track it all the way to the sale, so you know exactly what the channel brings in.
What you get
What we build for you
Conversations people open, sent at the right pace and tracked all the way to the sale.
02
A pace you can keep up
A realistic calendar, not enthusiasm that fizzles out.
A realistic calendar, not a burst of January enthusiasm that’s gone by March. Consistency is what gets results.
03
Segments, not blasts
Everyone gets what’s relevant to them.
New customers, loyal ones, the ones who’ve gone quiet: each gets what’s genuinely relevant to them.
04
Sales you can trace
Every campaign, tracked all the way to the sale.
Every campaign is tracked all the way to the sale, so you know exactly what the channel brings in.
05
Sequences that run themselves
Welcome, after an enquiry, after a booking.
Automated sequences send the right email at the right moment: after a sign-up, an enquiry or a booking.
The automation page06
The right platform
The account is yours; we make it work.
We set things up on the tool that suits you best, such as Mailchimp or Brevo. The account is yours; we make it work.
Do you also need a website, SEO or email marketing? We are a full team: what we do not do directly, we deliver with trusted partners, to the same standard.
What it is not
What email marketing at Cittago is not
Four things we don’t do.
Spam
We only write to people who signed up, and unsubscribing is always one click away.
Bought lists
We only email people who have agreed to hear from you.
A one-month burst
A realistic pace you can keep up beats a flurry every time.
A sales pitch in every email
We help first, then sell: most emails are useful, not promotional.
How we work
How we work on email marketing
It all starts with the list you already have. Then, three stages.
It all starts with a conversation: together we look at your list, your recent campaigns and what they brought in. From there, our method has three stages.
- 01
We review the list and campaigns
What you have, what worked and what didn’t.
We go through the list, your recent campaigns and what they brought in, so we know where we’re starting from.
![Two women talking at a café counter, in warm light]()
- 02
We write and build the sequences
Person-to-person copy, at the right pace.
We write the campaigns and automated sequences, segment by segment, on a calendar you can keep up.
![Hands writing a plan in a notebook, next to a laptop and a coffee]()
- 03
We track it to the sale
You know what each campaign brings in.
Every campaign is tracked all the way to the sale, and every month we tell you in plain English what worked and what we’re changing.
![A florist owner smiling as she talks on the phone in her shop]()
Ethical marketing, in practice
The account stays yours, we only work for what we believe in, and we tell you openly what we can control.
- The Google Ads account belongs to your company, with its full history. We work in it with access you can revoke at any time.
- We only work for products and services we believe in and that bring real value to the people who buy them.
- We do not tie you to us with a contract. We start gradually, earn trust through results and accelerate together only when there is potential. Our clients stay for the trust earned through proven sales, not for contract clauses.
- We do not promise first place on Google. We tell you openly what we can control and what we cannot.
- We do not use fake reviews, invented urgency or other tricks that bring clicks and damage trust in your brand.
- We tell you directly and transparently when we think we cannot help you or that we are not a good fit, even if it means we do not work together.
- We answer your questions directly, on WhatsApp, by email or by phone, without much formality.
Boutique studio
What it means to work with a boutique studio
Four things you notice in the day-to-day collaboration.
01
Few clients, time for each
Few clients, so every account gets the time it needs.
We do not take on every project. We work with a small number of clients, so that every account gets the time and attention it needs.
02
The same person, from the first conversation
The strategist from the first conversation is the one who manages your campaigns.
The senior strategist you talk to at the first meeting is the one who manages your campaigns. We do not hand you over to someone else once we start.
03
Involved in your business
We look at the whole path to the sale, not just at the ads.
We are glad about every new customer we bring you. That is why we do not stop at the ads: we also look at the offer, the website and the message, so that the whole path to the sale works.
04
Relationships that last
Some clients have worked with us for over 10 years.
Some clients have worked with us for over 10 years. It is not us saying it: they wrote it themselves, in their Google reviews.
In brief
Updated: October 2026
- We are Cittago, a boutique digital marketing agency from Cluj-Napoca, Romania, dedicated to our clients. Since 2011 we have done ethical, effective marketing, built to grow along with each client's business.
- We write emails people are glad to open and track them all the way to the sale, on whichever platform suits the client.
- We work in Romanian, English and Italian, with clients in 6 countries. To date we have grown over 56 brands.
- Today, Cittago's rating on Google is 5.0, from 21 reviews.
- We do not work with contracts that keep clients tied to us. We prefer to earn their trust through results: we start gradually and accelerate together only when there is potential.
Frequently asked questions
Questions about email marketing
Direct answers to what people ask us before the first conversation.
1What does the email marketing service include?
We write and send campaigns to the list you already have: person-to-person copy that helps first and sells second, a realistic calendar, audience segments and tracking all the way to the sale.
2How is it different from ads?
Email speaks to an audience you already own, with no algorithm and no ad spend between you and the inbox. We treat it as part of the same system as your ads and website.
3Does it work with a small list?
Yes. Your subscribers have already put their hand up: they bought, asked or signed up. Even a modest list can become a channel that brings in sales, as long as the emails are useful.
4What’s the first step, and what does it cost?
The first step is a free 30-minute conversation with a senior strategist: we look at your list, your recent campaigns and what they brought in, and tell you what we’d send first. We agree the price afterwards.
Let's get acquainted
The first meeting is free and lasts 30 minutes: online, by phone or, if you are in Cluj, over a coffee. You tell us about your business, and we tell you honestly how we can help.
Prefer a message? You can reach us on WhatsApp, by email or by phone and we will reply directly.
No preparation and no follow-up pressure. If we are not a good fit, you leave with better questions to ask whoever comes next.