Services / E-commerce

Retail has closing hours.You don't have to.

An online store is the simplest idea in business — sell while you sleep — executed badly almost everywhere. The difference between the two is in a hundred small decisions we've already made fifty times.

E-commerce — Cittago

Carts get abandoned for reasons. All of them fixable.

A slow product page. A surprise shipping cost. A checkout that demands an account. Photos that don't answer the one question the buyer had. Each of these quietly removes a slice of your revenue — and none of them shows up in a report unless someone goes looking.

We build stores where the path from 'interesting' to 'paid' is short and smooth: product pages that sell, carts that don't leak, checkouts that respect the buyer's patience — then we connect the ads, the email and the recovery sequences that keep the machine fed. A store isn't a website with prices. It's a system.

In practice

What we build for you

Product pages that answer

Photos, copy and structure built around the questions buyers actually have before they pay.

A checkout without friction

Fewer steps, no forced accounts, no surprises at the end. Every removed obstacle is revenue.

The leaks, plugged

Cart recovery, post-purchase flows and remarketing wired in from day one — not added after the losses.

Numbers that tell the truth

You'll know your conversion rate, your average order, and exactly where buyers drop off.

Common questions

E-commerce, answered.

What's included in Cittago's e-commerce service?

You get product pages built around the questions buyers ask before paying, a low-friction checkout with fewer steps and no forced accounts, cart-recovery and post-purchase flows wired in from day one, plus analytics that show your conversion rate, average order and exactly where buyers drop off.

How is this different from just building an online store website?

Cittago treats a store as a connected system, not a website with prices. Alongside the storefront, the ads, email and cart-recovery sequences are wired in together, so the path from interest to payment is short and revenue leaks are plugged from the start rather than patched after losses.

How much does an e-commerce project cost?

It starts with a free 30-minute store analysis with a senior strategist, then the work is scoped to your goals rather than a fixed package. Cittago walks through your store like a buyer, shows where revenue leaks, and sketches the fixes in order of payoff before any pricing is discussed.

Do you work with small businesses, and in which languages?

Yes. Cittago is a boutique, senior-only agency in Cluj-Napoca, Romania, working since 2011 across six countries in English, Italian and Romanian. The first step is the same for any size: a free 30-minute analysis, with no obligation and no chasing afterwards.

A fair first step

Start with a free store analysis

Thirty minutes with a senior strategist, no script and no pitch. We'll walk through your store like a buyer, show you where revenue leaks, and sketch the fixes in order of payoff. Yours to keep.

Request the free analysisNo obligation and no chasing afterwards. If we're not the right fit, you'll leave with better questions to ask whoever is.

15 years · 5.0 on Google · 56 brands · 11.4× average return on ads · 6 countries

What clients say

Trusted by the people who signed the checks.

5.0★★★★★17 reviews on Google
★★★★★
We have been collaborating for over 11 years on both presentation web sites and complex projects. We have always returned to the services offered by Cittago, thanks to the professionalism, courtesy and innovative solutions offered. Thanks for your partnership!
Aurelia Campean2 years ago
★★★★★
I had the pleasure of working with Cittago for the creation of a website for a project that I develope together with some friends, and I couldn't be happier with the results. From start to finish, they demonstrated exceptional professionalism, creativity, and technical expertise. First and foremost, the communication throughout the project was outstanding. They took the time to listen to our ideas and goals, and they translated them into a visually stunning and highly functional website that perfectly represents our product. We were kept in the loop at every stage of development, and they was always quick to address any questions or concerns I had. What sets Cittago apart is their dedication to delivering results. They went above and beyond to ensure that our website met all our requirements and objectives. They even provided valuable suggestions and insights that improved the overall project. I wholeheartedly recommend Cittago to anyone looking for a digital agency that combines creativity, technical expertise, and exceptional customer service. Thank you Paul for a job well done!
Bochiş Răzvan2 years ago
★★★★★
Thank you Paul for all the professionalism you show, for all the patience and all the help you give me. I highly recommend!
Daniela Pasc2 years ago
★★★★★
The collaboration I have had since the beginning, that is, for several years, with Cittago is a real pleasure! I turned to Paul to rebuild the website of a small dental clinic and I am extremely satisfied with the collaboration. Paul is still taking care of the website. The promptness with which he responds to me, the patience with which he explains everything I don't understand (and there are many, believe me 😂🙈), his maximum involvement and desire to give his best have always helped me and given me a lot of confidence in him. He is always there when I need him. Very professional! And the quality-price ratio is unbeatable. I recommend Paul with confidence, if you want someone who really puts his heart into what he does and gives his best!
Daniela Chis2 years ago
★★★★★
I have had the pleasure of working with Paul and Cittago on several websites. From the initial discussion to the launch of the website, I was impressed by their professionalism, expertise, and dedication to creating an exceptional product to launch online that we can all be proud of. Paul took the time to truly understand what I wanted, what my brand meant, what my target audience was, and what my goals were. Using his knowledge, he was able to create a user-friendly, visually beautiful, responsive (on both mobile and desktop) website that communicates the services and products we offer very well. The website not only looks great, but it works just as well. Throughout the process, Paul was receptive to feedback, and patiently answered all the requests I had. We appreciated his vast knowledge (about website creation, SEO, social media connection, visual experience), his expertise in applying it, his patience, transparency, and his ability to successfully complete such a project, which was very important to us. For these reasons, I highly recommend this company and the services it offers.
Aissa Suciu2 years ago
★★★★★
Paul from Cittago is very professional and he truly cares about his customers' projects. RECOMMENDED!!
Mario Grasso2 years ago
★★★★★
Our collaboration with Cittago was very good, few meetings, concentrated, people open to new ideas and yet with a lot of background experience. We have developed our project and we are happy. We'll work together in the future! Ciprian Pantea Manager — Innovo Consulting SRL
Ciprian Pantea2 years ago
★★★★★
Really enjoyed working with you guys. Great website ideas and amazing design!
Viron Labaditis2 years ago
★★★★★
Working with Cittago was a great experience as they have always managed to bring added value to our online presence and e-shop platforms.
Flavian-Catalin Pah2 years ago
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