Services / Autoresponders

Written once.Working always.

A welcome that actually welcomes. A reminder that recovers the abandoned cart. A follow-up that arrives exactly on time — at 2 PM or 2 AM, whether you're at your desk or on holiday.

Autoresponders — Cittago

Your best salesperson never sleeps. It's a sequence.

Every business has moments that repeat: someone subscribes, someone buys for the first time, someone fills a cart and walks away, someone goes quiet for six months. Handled by hand, these moments slip — there are only so many hours. Handled by nobody, they cost real money.

An autoresponder is simply the right message, written once with care, delivered automatically at the right moment, every single time. The welcome series that turns a subscriber into a first order. The cart email that brings back one in ten. The win-back note that wakes up old customers. Quiet, compounding, and permanently on duty.

  1. A welcome that sells gently

    The first days after someone subscribes are the warmest. A short series that introduces, helps, and invites — without pouncing.

  2. Carts that come back

    Well-timed, well-worded reminders that recover sales you'd already paid to almost get.

  3. Customers who return

    Post-purchase and win-back sequences that turn one-time buyers into regulars.

  4. Set up properly, then left to run

    Tested end to end, measured monthly, improved when the numbers say so. Not set-and-forget — set-and-supervised.

Common questions

Autoresponders, answered.

What autoresponder sequences does Cittago actually set up?

Cittago builds the sequences that repeat in every business: a welcome series that turns subscribers into first orders, abandoned-cart reminders that recover sales, and post-purchase and win-back sequences that bring one-time buyers back. Each is written once, then delivered automatically at the right moment.

Is this set-and-forget, or do you keep an eye on it?

Set-and-supervised, not set-and-forget. Cittago tests each sequence end to end before it goes live, then measures performance monthly and improves the copy or timing when the numbers justify it. The automation runs itself, but a senior team keeps watching it.

How is this different from your Email Marketing service?

Autoresponders are the automated, trigger-based sequences that fire on their own — a subscription, a purchase, an abandoned cart. Email Marketing is the broader ongoing programme. They work best together as one connected system, alongside Cittago's lead magnets and n8n automations.

What does it cost and how do we start?

It starts with a free 30-minute automation check with a senior strategist — no script, no pitch. Cittago maps the moments you currently handle by hand or miss entirely, then scopes the sequences to your goals. Pricing follows from that; there's no obligation afterwards.

A fair first step

Start with a free automation check

Thirty minutes with a senior strategist, no script and no pitch. We'll map the moments your business currently handles by hand — or not at all — and show you which sequences would pay for themselves first.

Request the free analysisNo obligation and no chasing afterwards. If we're not the right fit, you'll leave with better questions to ask whoever is.

15 years · 5.0 on Google · 56 brands · 11.4× average return on ads · 6 countries

What clients say

Trusted by the people who signed the checks.

5.0★★★★★17 reviews on Google
★★★★★
We have been collaborating for over 11 years on both presentation web sites and complex projects. We have always returned to the services offered by Cittago, thanks to the professionalism, courtesy and innovative solutions offered. Thanks for your partnership!
Aurelia Campean2 years ago
★★★★★
I had the pleasure of working with Cittago for the creation of a website for a project that I develope together with some friends, and I couldn't be happier with the results. From start to finish, they demonstrated exceptional professionalism, creativity, and technical expertise. First and foremost, the communication throughout the project was outstanding. They took the time to listen to our ideas and goals, and they translated them into a visually stunning and highly functional website that perfectly represents our product. We were kept in the loop at every stage of development, and they was always quick to address any questions or concerns I had. What sets Cittago apart is their dedication to delivering results. They went above and beyond to ensure that our website met all our requirements and objectives. They even provided valuable suggestions and insights that improved the overall project. I wholeheartedly recommend Cittago to anyone looking for a digital agency that combines creativity, technical expertise, and exceptional customer service. Thank you Paul for a job well done!
Bochiş Răzvan2 years ago
★★★★★
Thank you Paul for all the professionalism you show, for all the patience and all the help you give me. I highly recommend!
Daniela Pasc2 years ago
★★★★★
The collaboration I have had since the beginning, that is, for several years, with Cittago is a real pleasure! I turned to Paul to rebuild the website of a small dental clinic and I am extremely satisfied with the collaboration. Paul is still taking care of the website. The promptness with which he responds to me, the patience with which he explains everything I don't understand (and there are many, believe me 😂🙈), his maximum involvement and desire to give his best have always helped me and given me a lot of confidence in him. He is always there when I need him. Very professional! And the quality-price ratio is unbeatable. I recommend Paul with confidence, if you want someone who really puts his heart into what he does and gives his best!
Daniela Chis2 years ago
★★★★★
I have had the pleasure of working with Paul and Cittago on several websites. From the initial discussion to the launch of the website, I was impressed by their professionalism, expertise, and dedication to creating an exceptional product to launch online that we can all be proud of. Paul took the time to truly understand what I wanted, what my brand meant, what my target audience was, and what my goals were. Using his knowledge, he was able to create a user-friendly, visually beautiful, responsive (on both mobile and desktop) website that communicates the services and products we offer very well. The website not only looks great, but it works just as well. Throughout the process, Paul was receptive to feedback, and patiently answered all the requests I had. We appreciated his vast knowledge (about website creation, SEO, social media connection, visual experience), his expertise in applying it, his patience, transparency, and his ability to successfully complete such a project, which was very important to us. For these reasons, I highly recommend this company and the services it offers.
Aissa Suciu2 years ago
★★★★★
Paul from Cittago is very professional and he truly cares about his customers' projects. RECOMMENDED!!
Mario Grasso2 years ago
★★★★★
Our collaboration with Cittago was very good, few meetings, concentrated, people open to new ideas and yet with a lot of background experience. We have developed our project and we are happy. We'll work together in the future! Ciprian Pantea Manager — Innovo Consulting SRL
Ciprian Pantea2 years ago
★★★★★
Really enjoyed working with you guys. Great website ideas and amazing design!
Viron Labaditis2 years ago
★★★★★
Working with Cittago was a great experience as they have always managed to bring added value to our online presence and e-shop platforms.
Flavian-Catalin Pah2 years ago
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