Boutique digital marketing · since 2011

Digital marketing agency: one strategy for every channel, built around your business

Ads here, a bit of SEO there, a newsletter that quietly fizzled out: the pieces were never the problem. We pull them into one strategy that decides what each channel is for.

  • Since 2011
  • Over 56 brands grown
  • 5.0 from 21 Google reviews
The strategyOne strategy

It decides what each channel is for, so every month builds on the last.

Pick a channel to see its role.

  • 2011the year we began managing Google Ads campaigns
  • 56+brands grown so far
  • 6countries where we have clients
  • 5.0our Google rating, from 21 reviews
  • 1senior strategist on every account

Digital marketing at Cittago

One strategy decides what each channel is for

So every month builds on the last instead of starting from scratch. We’ve worked this way since 2011.

Digital marketing is about being found and chosen online: search, paid ads, email and content, steered by one strategy rather than four separate ones.

Everyone has the same channels. The difference is who decides what each one does, and what gets switched off. The result is more clarity, sharper focus and growth that lasts.

The channels

What goes into a Cittago digital marketing strategy

Every channel has a job. The strategy decides what that job is, and what gets cut.

01

A plan you understand

Strategy and budget, agreed together, line by line.

We ask the right questions and do the research to understand how your customers find and choose you, then agree the strategy and budget with you. You’ll understand every line of the plan.

02

Google Ads

Your ad appears the moment someone searches for what you sell.

Campaigns built around your business, clean traffic and tracking from click to customer, run by a senior strategist.

The Google Ads page
03

Meta Ads

People who searched for you see you again on Instagram and Facebook.

Instagram and Facebook ads that work alongside search, not in isolation.

The Meta Ads page
04

SEO and GEO

Being found on Google and in AI assistants.

Search brings the demand. Content and the website make you findable on Google and quotable by AI assistants, and the results compound over time.

The SEO and GEO page
05

Email marketing

The conversation carries on with people who aren’t buying today.

Email keeps the conversation alive: follow-up sequences and newsletters that bring people back when they’re ready.

The email marketing page
06

A monthly report you’ll actually read

What worked, what didn’t and what we’re changing, briefly.

What moved, what didn’t and what we change next. Short enough to read over a coffee, honest enough to rely on.

One team, one vision: branding, design, strategy and copywriting under one roof. You run the business; we look after the marketing.

What it is not

What a Cittago digital marketing strategy is not

Four things you won’t get from us.

  • A slide deck

    You get decisions, each with an owner and a date, not forty slides describing your own company back to you.

  • A substitute for doing the work

    A plan nobody acts on is just an expensive document.

  • A list of every channel going

    The useful part is what gets cut, even though that means work we could otherwise sell you.

  • Set in stone

    The first version will be wrong somewhere. It’s built to be corrected against real numbers, not defended.

Who we work for

Digital marketing for hotels, restaurants, clinics and industrial companies

Every sector loses customers in a different place. Here is where we look first.

Smiling guests at a guesthouse reception desk, receiving their room key

Hotels, guesthouses and chalets

More direct bookings, without the platforms' commission.

Every booking made directly on your website is a booking with no commission to a platform. We build campaigns that bring direct bookings and we track the booking, not just the visit. We adjust the budget to the season: sometimes it is precisely the slower months that call for a bigger investment, to raise occupancy.

A restaurant terrace in the evening, with lanterns lit and tables set

Restaurants, bars and cafés

Calls, map directions and table bookings, all measured.

Your customers do not fill in forms. They call, ask for directions on the map or book a table. We track exactly these actions and show the ads to people nearby, at the hours when they decide where to eat.

A bright dental practice, with the chair ready for the patient

Dental practices

The right patients for the treatments you want to provide.

You need the right patients for the treatments you want to provide. We separate searches by treatment and track appointments, not just calls.

A clean, bright production workshop with tidy workstations

Industrial and B2B companies

The ads reach the places where the genuinely interested customers are.

We learn your sector, identify the marketing opportunities and research until we find where the genuinely interested customers are. That is where the ads go.

Is your sector not on the list? We have grown over 56 brands, in 6 countries, in fields that have nothing in common. The method stays the same and adapts to your market.

How we work

What happens before any channel goes live

It all starts with a meeting. From there, our method has three stages.

It all starts with a meeting: online, by phone or in person. We get to know each other, and you introduce us to your company and the services you offer. An experienced specialist asks you the right questions to understand your field as well as possible. Together we outline the ideal customer profile, then we analyse the market and find the way to the right customers for your sector. From there, our method has three stages.

Two women talking at a café counter, in warm light
Hands writing a plan in a notebook, next to a laptop and a coffee
A florist owner smiling as she talks on the phone in her shop
  1. 01

    We get to know the business

    The company, the market, its strengths and the ideal customer, before any channel.

    The company
    the products or services, what makes them good, where they fall short and how they compare with the competition.
    The market and positioning
    what people search for, what competitors offer and where you have the best chances.
    The strengths
    we talk with you and, where relevant, with the company's managers, employees or consultants. They know what customers appreciate and what already works well.
    The ideal customer
    who buys, what they look for, what worries them and what convinces them.
    Two women talking at a café counter, in warm light
  2. 02

    We build the strategy

    Each channel’s job and the budget, agreed together.

    Together we decide what each channel is for and what gets cut. You get decisions, each with an owner and a date, and a single shared budget.

    Hands writing a plan in a notebook, next to a laptop and a coffee
  3. 03

    We launch and grow on the data

    Every month builds on the last.

    Paid channels give usable data within days; search and visibility in AI assistants take months. We test, measure and adjust against real numbers.

    A florist owner smiling as she talks on the phone in her shop

Ethical marketing, in practice

The account stays yours, we only work for what we believe in, and we tell you openly what we can control.

  • The Google Ads account belongs to your company, with its full history. We work in it with access you can revoke at any time.
  • We only work for products and services we believe in and that bring real value to the people who buy them.
  • We do not tie you to us with a contract. We start gradually, earn trust through results and accelerate together only when there is potential. Our clients stay for the trust earned through proven sales, not for contract clauses.
  • We do not promise first place on Google. We tell you openly what we can control and what we cannot.
  • We do not use fake reviews, invented urgency or other tricks that bring clicks and damage trust in your brand.
  • We tell you directly and transparently when we think we cannot help you or that we are not a good fit, even if it means we do not work together.
  • We answer your questions directly, on WhatsApp, by email or by phone, without much formality.

A case study example

One account, two years: more than 10 times as many enquiries

An Italian health and wellness brand, managed by us since March 2022. Not a lucky month, nor a conveniently cropped screenshot: two years of decisions, put together.

  • ×10.7enquiries per month, compared with the start of the collaboration
  • −48%the cost of a new customer
  • ×4.7the monthly budget, raised as the results came in

Two years, from March 2022. Results depend on the sector, the competition and the offer. We do not promise you the same figures; we promise the same involvement and the same method.

Read the full story

Since 2011 · Over 56 brands · 6 countries · Romanian, Italian, English

Boutique studio

What it means to work with a boutique studio

Four things you notice in the day-to-day collaboration.

01

Few clients, time for each

Few clients, so every account gets the time it needs.

We do not take on every project. We work with a small number of clients, so that every account gets the time and attention it needs.

02

The same person, from the first conversation

The strategist from the first conversation is the one who manages your campaigns.

The senior strategist you talk to at the first meeting is the one who manages your campaigns. We do not hand you over to someone else once we start.

03

Involved in your business

We look at the whole path to the sale, not just at the ads.

We are glad about every new customer we bring you. That is why we do not stop at the ads: we also look at the offer, the website and the message, so that the whole path to the sale works.

04

Relationships that last

Some clients have worked with us for over 10 years.

Some clients have worked with us for over 10 years. It is not us saying it: they wrote it themselves, in their Google reviews.

In brief

Updated: October 2026

  • We are Cittago, a boutique digital marketing agency from Cluj-Napoca, Romania, dedicated to our clients. Since 2011 we have done ethical, effective marketing, built to grow along with each client's business.
  • We coordinate search, ads, email and the website under one strategy, run by one senior team.
  • We work in Romanian, English and Italian, with clients in 6 countries. To date we have grown over 56 brands.
  • Today, Cittago's rating on Google is 5.0, from 21 reviews.
  • We do not work with contracts that keep clients tied to us. We prefer to earn their trust through results: we start gradually and accelerate together only when there is potential.

Frequently asked questions

Questions about digital marketing

Direct answers to what people ask us before the first conversation.

1What is digital marketing, in a nutshell?

Digital marketing is about being found and chosen online: search, paid ads, email and content, steered by one strategy rather than four separate ones. Everyone has the same channels; the difference is how well they work together.

2What does Cittago’s digital marketing service include?

One strategy for search, ads and email, run by one senior team. You get a plan you understand and a shared budget, with branding, design, strategy and copywriting all under one roof.

3How is it different from separate SEO, Google Ads or email services?

Each of those covers a single channel. We coordinate all of them under one strategy that decides what each channel is for, so search, ads and email work as one system.

4What does it cost, and what’s the first step?

The first step is a free 30-minute conversation with a senior strategist, with no script and no sales pitch. We agree the price afterwards, based on your goals. Our fees are separate from your advertising budget.

5Do you work with companies outside Cluj?

Yes. We’re based in Cluj-Napoca and work remotely as a matter of course, with clients in 6 countries. We write and run campaigns natively in English, Italian and Romanian.

6How soon will I see results?

It depends on the channel. Paid channels give usable data within days, because the traffic is bought. Search and visibility in AI assistants take months. We don’t promise fixed timelines; at every stage we tell you what we’re tracking and why.

7What if we already have an agency?

Then the useful question isn’t whether to switch, but what nobody owns. Plenty of accounts aren’t badly run channel by channel; they’re run by several capable people without a shared plan.

Let's get acquainted

The first meeting is free and lasts 30 minutes: online, by phone or, if you are in Cluj, over a coffee. You tell us about your business, and we tell you honestly how we can help.

Prefer a message? You can reach us on WhatsApp, by email or by phone and we will reply directly.

No preparation and no follow-up pressure. If we are not a good fit, you leave with better questions to ask whoever comes next.